1. Platform Ownership & Neo Banking Status
Eligify is a technology-driven Neo Banking platform owned and operated by Techlift Digital, located at No. 51/25, Netta Muthiyalkhan Street, Ayanavaram, Chennai - 600023, Tamil Nadu, India.
Regulatory Disclosure
Eligify is not a bank or NBFC. Eligify provides technological software infrastructure connecting users with regulated financial institutions.
2. Partner Banking & Credit Facilities
All savings accounts, deposits, RuPay credit cards, and working capital loan facilities accessible on the Eligify platform are offered, underwritten, and managed directly by licensed scheduled commercial partner banks and RBI-registered NBFC lending institutions.
The opening of accounts, credit issuance, and loan disbursal are subject to the respective banking partner's KYC verification and regulatory underwriting guidelines.
3. Yield & Cashback Rate Qualifications
Interest rate claims stated as "Up to 7.50% p.a." and cashback claims stated as "Up to 1% Instant Cashback" represent maximum available rates. Exact interest yields and cashback percentages vary depending on account balance tiers, transaction types, merchant categories, and applicable banking partner schedules.
4. Account Security & Customer Safeguards
Customers are solely responsible for maintaining the confidentiality of their account credentials. Eligify employees, agents, or automated systems will NEVER request your OTP, PIN, password, or CVV.
Security Notice:
If anyone asks for your OTP or PIN claiming to represent Eligify, report it immediately to contact@eligify.in.
5. Grievances & Official Contact
For grievances, disputes, or complaints regarding services provided via Eligify:
Grievance Redressal Cell
Email: contact@eligify.in
Phone: +91 4431336626 / +91 6380755788
Techlift Digital, No. 51/25, Netta Muthiyalkhan Street, Ayanavaram, Chennai - 600023, India
